1. Information We Collect

We may collect the following types of information:

Business and contact information: company name, contact name, email address, phone number, mailing address
Property information: building address, building type, approximate square footage, and details relevant to the services requested
Communications: messages, requests, and correspondence submitted through our website or by phone
Payment information: processed securely through third party payment processors; we do not store credit card numbers
Usage data: IP address, browser type, pages visited, and time spent on our website

2. How We Use Your Information

We use the information we collect to:

Prepare proposals and provide, schedule, and complete the services you request
Communicate with you about walkthroughs, proposals, service, invoices, and follow ups
Process payments for services rendered
Send service reminders, satisfaction surveys, and promotional communications by email or postal mail (you may opt out at any time). Promotional and marketing messages are never sent by SMS. See Section 4 for how we use text messaging.
Comply with legal obligations including insurance documentation requirements
Improve our website and service offerings

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: third party vendors who assist in operating our business (scheduling software, payment processors, communication platforms) under confidentiality agreements
Insurance carriers and adjusters: when required to process a restoration claim on your behalf
Legal authorities: when required by law, court order, or governmental regulation

4. SMS and Text Messaging

Peach State Services & Restoration LLC sends text messages only to individuals who have given express written consent by checking the consent box on a form on our website. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and providers necessary to deliver the SMS service. Mobile opt-in and consent are never shared with anyone for any other purpose. Any information sharing that may be described elsewhere in this policy expressly excludes mobile opt-in data.

Customer data is not shared with third parties for promotional or marketing purposes. We do not share, sell, rent, or transfer consumer personal data to external organizations for marketing or other non-essential purposes, even with user consent. Any disclosure is limited to what is necessary to provide requested services or comply with legal requirements.

We maintain administrative, technical, and physical safeguards to help prevent unauthorized access, use, or sharing of user data.

Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. Reply HELP for assistance. Full messaging terms are available at Messaging Terms and Conditions.

Peach State Services & Restoration LLC sends customer care and conversational messages only. We do not send promotional or marketing messages by SMS.

If you have questions about this Privacy Policy or our SMS program, contact us at [email protected] or (478) 800-2750. You may also write to Peach State Services & Restoration LLC, 120 Emory Greene Drive, Suite 3, Macon, GA 31210.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Service and job records are typically retained for a minimum of seven years in accordance with industry and insurance standards.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

7. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at:

Email: [email protected]
Phone: (478) 800-2750
Mail: Peach State Services & Restoration LLC, 120 Emory Greene Drive, Suite 3, Macon, GA 31210

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website following any changes constitutes acceptance of the updated policy.

12. Contact Us

Email: [email protected]
Phone: (478) 800-2750
Website: peachstateservices.com