Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number, mailing address
• Property information — service address, property type, and details relevant to the services requested
• Communications — messages, requests, and correspondence submitted through our website or by phone
• Payment information — processed securely through third-party payment processors; we do not store credit card numbers
• Usage data — IP address, browser type, pages visited, and time spent on our website

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and complete the services you request
• Communicate with you about appointments, quotes, invoices, and follow-ups
• Process payments for services rendered
• Send service reminders, satisfaction surveys, and promotional communications (you may opt out at any time)
• Comply with legal obligations including insurance documentation requirements
• Improve our website and service offerings

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — third-party vendors who assist in operating our business (scheduling software, payment processors, communication platforms) under confidentiality agreements
• Insurance carriers and adjusters — when required to process a restoration claim on your behalf
• Legal authorities — when required by law, court order, or governmental regulation

4. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Service and job records are typically retained for a minimum of seven years in accordance with industry and insurance standards.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at:

• Email: info@peachstateservices.com
• Phone: (478) 800-2750
• Mail: Peach State Services & Restoration LLC, Macon, Georgia 31210

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website following any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@peachstateservices.com
• Phone: (478) 800-2750
• Website: peachstateservices.com