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Flood & Storm Damage

Severe weather, tropical systems, and Middle Georgia thunderstorms cause real water damage. We respond with the equipment and documentation needed for proper restoration and insurance claim handling.

IICRC Certified Technicians
24/7 Emergency Response
📍 Locally Owned — Macon Based
🛡️ Licensed, Insured & Bonded
🤝 We Work With Your Insurance

Storm damage in Middle Georgia

Major water events require professional equipment, certifications, and a structured process.

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Roof leaks
wind-driven rain through compromised flashings, missing shingles, or damaged seals
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Window leaks
driven rain past compromised seals or storm-damaged frames
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Ground water intrusion
basements and crawlspaces flooding from saturated ground or backed-up storm drains
Sump pump failures
power loss during storms knocking out sump pumps just when they're needed most
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Tree damage with water intrusion
fallen trees compromising roof or wall integrity, allowing water in

What we do for storm damage

Storm damage restoration follows the same six-phase IICRC S500 process as any other water loss, with two important additions:

Source identification matters more. Insurance treats wind-driven rain very differently from ground water flooding. We document where the water came from with photos and notes — was it driven through a roof breach? Did it rise from ground level? Did a window seal fail? This documentation is what determines coverage under standard homeowners vs. flood insurance.

Hidden moisture matters more. Storms drive water into spaces you can't see — wall cavities, attic insulation, behind siding. We use thermal imaging (FLIR) and pin/pinless moisture meters to find moisture you can't see, then dry it before it becomes mold or rot.

What You're Dealing With

3
Coverage types: dwelling, personal property, and additional living expenses
72h
Time before standing water becomes a major mold and structural risk
0
Dollars needed upfront — we work directly with your insurance
24/7
Emergency response across Macon and Middle Georgia

Insurance navigation for storm losses

Storm damage claims often involve multiple coverage types: dwelling (structure), other structures (sheds, fences), contents (personal property), and possibly flood insurance if applicable. We document each affected area separately so your adjuster can categorize correctly.

Scope Creep & Pre-Existing Damage
Adjusters will separate storm damage from pre-existing maintenance issues. We document findings clearly so you know what's storm-related and what isn't before the adjuster arrives.
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Filing Under the Right Policy
Homeowner's insurance and NFIP flood insurance cover different scenarios. We help you understand what you're looking at so you file the right claim the first time.
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Document Before Disposing
Damaged materials must be photographed and documented before disposal — discarding before adequate documentation can void portions of your claim.
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Hidden Moisture & Later Claims
Missed hidden moisture becomes a separate mold claim months later, which is far harder to win. Our moisture mapping catches what visual inspection misses.
Ready When You Are

Flood Damage Doesn't Wait

The first 48 hours determine whether materials can be saved or have to be replaced. Faster response means lower restoration cost.

Frequently Asked Questions

Is storm flooding covered by my homeowners insurance?
It depends on the source. Wind-driven rain that enters through storm-damaged roofing or windows is typically covered by standard homeowners policies. Ground water intrusion (water rising up from outside) is generally only covered by separate flood insurance through the National Flood Insurance Program. We document the water source carefully so your claim is filed correctly.
What's the difference between flood damage and water damage?
In insurance terms, 'flood' has a specific meaning: water from natural sources outside your home (overflowing rivers, surface water, ground water). 'Water damage' is everything else — burst pipes, appliance leaks, roof leaks. The mitigation work is similar; the insurance treatment is very different.
How long after a Middle Georgia storm should I wait to call?
Don't wait. Even if you don't see standing water, storms can drive rain behind siding, into attics, and through compromised roof flashings. Hidden moisture causes more long-term damage than visible flooding because it's not addressed quickly. Call as soon as it's safe to assess.
Can you handle the contents — furniture, clothing, electronics?
We handle structural water mitigation. For contents restoration (drying out furniture, cleaning clothing, restoring electronics), we coordinate with specialty contents restoration vendors. Most insurance policies cover both contents and structure under the same loss; the workstreams just run separately.
Ready to Get Started?

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Whether it's an emergency or scheduled service, we're here to help. Contact us today for a free estimate.

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